This functionality is used by administrators to change the passwords of other users. For example, an administrator may be required to change the password of a user that has forgotten their password. To change your own password, see Changing Your Password.
To change a user’s password, follow these steps.
- Click the Users button from the Administration group on the
Home menu. The User and contact wizard is displayed.
- Click the Next button to access the Options screen, and then click on the
Change a user’s password button.

Figure 32.2. The User and contact wizard - Password details screen.
- In the Collaborating user section , enter the logon information of another user that has permission to change the user’s password (this is usually a user that is a member of the Administrators role).
- In the Details section, enter the details of the user whose password you are changing, a new password (in both the New Password and Confirm Password controls) and a password hint, if any.
- Click Next.
- Confirm the details of the account and click Accept.
- Click the Close button to close the wizard.
Note:
- To change other password settings, click the Show advanced options button.
- Under FDA 21 CFR part 11.200(a)(3), a second user is required to use another user's account. Therefore, to change another user's password, you must first get another user, with the appropriate permissions, to confirm this action by having them enter their details
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